Privacy Policy

Last updated: 22 May 2026

1. Introduction

This Privacy Policy explains how Artana ("Artana", "we", "us", "our"), a workspace network opening across the Balkans, collects and uses personal information when you use this website or contact us. Our first workspace is at Dukagjini Centre, Unit 24, Second Floor, Rr. Xhevdet Doda, 10000 Pristina, Kosovo.

2. Information we collect

We only collect the information you actively choose to provide through our enquiry form: your name and email address, and — where you choose to give them — your company, phone or WhatsApp number, the type and size of space you need, your preferred duration and start date, and any message you send us. We do not require you to create an account, and we do not request payment details through this website.

3. How we use your information

We use this information solely to respond to your enquiry, discuss your workspace requirements, and provide the information or follow-up you have asked for. We do not sell your information, and we do not use it for advertising.

4. Legal basis

Where data protection law applies, we process this information on the basis of your consent — given when you submit the enquiry form — and our legitimate interest in responding to business enquiries.

5. How your enquiry is delivered

Our enquiry form is delivered by Web3Forms, a third-party form-processing service that transmits your submission to our business email inbox, where it is then stored. These providers process your data only to deliver your message to us.

6. Data retention

We keep enquiry correspondence for as long as it is needed to deal with your request and for a reasonable period afterwards for our records. You may ask us to delete it sooner at any time.

7. Your rights

You may ask us to access, correct, or delete the personal information you have shared with us, or to stop contacting you. To make a request, email us at hello@artanagroup.com.

8. Cookies and local storage

This website does not use advertising or tracking cookies. It stores two small preferences in your browser's local storage — your chosen language and colour theme — so the site can remember them on your next visit. This information stays on your device and is not transmitted to us.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was most recently revised.

10. Contact

For any question about this policy or your information, contact Artana at hello@artanagroup.com or by post at Dukagjini Centre, Unit 24, Second Floor, Rr. Xhevdet Doda, 10000 Pristina, Kosovo.