Insights · 24 September 2026 · Ejas Deane
Why we publish our price
In a market where no British white-label lettings provider shows a figure, ours is on the services page. What sits inside it, what does not, and why we think a hidden price is a hidden argument.
We checked the sites of the British providers who do what we do, and none of them shows a price. Every one asks you to request a quote. There are respectable reasons for that — scope varies, and a figure on a page is a figure a competitor can undercut — and we considered them before deciding to do the opposite. This note is the reasoning, so that you can judge the figure and the decision together.
The figure, and what it contains
A dedicated administrator is from one thousand two hundred and ninety-five pounds a month; a team executive, for work that carries judgment, from one thousand six hundred and ninety-five. Each figure is the whole cost of the seat: the person, employed by us and working only for your firm, on your hours; the desk they sit at; the equipment and connectivity; the recruitment, already done; the cover arrangements; and the day-to-day management from our side. It is stated exclusive of any tax that applies to the supply, because that depends on your own position, and it moves only for future engagements, never for a period already agreed.
What it does not contain
It does not contain your software licences, which stay yours because the work is done inside your systems. It does not contain a rotating pool of people, because you get a name. And it does not contain a discount for volume that nobody has asked for, which is what a from-price sometimes quietly does; the from is the administrator, and the rate rises with seniority rather than falling with headcount.
Why hidden pricing hides the argument
A price you have to ask for is a price that arrives with a salesperson attached, and a comparison you cannot make at your desk on a Tuesday evening. That suits providers whose case is weakest on cost, and it suits providers whose case is strongest on cost but who would rather have the conversation before you see the rest of the market. It does not suit a buyer. We would rather you compared our figure with the total cost of the seat you are trying to fill — the salary, the employer’s National Insurance, the pension, the recruitment fee, the cover — and made the decision with both numbers in front of you. We wrote that arithmetic out in a separate note, and we published our own figure so that the arithmetic could be finished.
There is a smaller reason too. A firm that will not tell you what it charges is asking you to trust it on a matter it has chosen to keep from you, before you have trusted it on anything else. That is a strange place to begin an engagement whose entire product is trust.
A price you have to ask for arrives with a salesperson attached. We would rather you finished the arithmetic at your own desk.
If the figure is wrong for you, it is better that you know now than after an hour on the telephone; if it is right, the conversation that follows can be about the work. Either way the number is on the services page, and it will stay there.
Ejas Deane is a partner of the firm. He answers enquiries himself.
The work behind these notes is described on the services page: nearshore operations for British property firms, from £1,295 a month.